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Frequently Asked Questions
All Arch residents are required to have property damage liability insurance before they move in. This is different from traditional renters insurance. With a guarantor, you have the option of adding this on to your current homeowner's policy (just be sure that the name and address match your resident's information at the Arch). If that doesn't work for you, we can assist you in obtaining TLL insurance through a third-party vendor.
Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.
Yes! Your payment at The Arch covers sewer, and trash as well as premium cable and high-speed Internet. We also take care of your electricity usage up to $25 per room and water usage up to $8 per room. If you go over this allowance, the overage amount will be divided between all of the residents in that unit.
Yes, high-speed Internet is part of your all-inclusive lifestyle at The Arch. Each bedroom has its own Ethernet jack, so just bring your own router to get set up. For the fastest possible connection, we recommend that each roommate utilizes their own router rather than sharing.
Yes! Every apartment is wired for a huge lineup of cable TV channels. You just supply the TV!
We do not have a cafeteria or on-site student dining. However, we do provide fully equipped kitchens in every apartment, including a full-size dishwasher. We also host regular resident social events, which often feature free food.
Yes! Friendly dogs and cats that fall within our size and weight limits are welcome. Keep in mind pets do require a one-time pet fee along with additional monthly rent. Please contact our friendly staff to make sure we can accommodate your pet.
Rates vary depending on your floor plan and the time of year you sign your lease. Generally, the sooner you sign a lease, the better chance you have of securing a lower rate. For the most up-to-date rates and promotions, please contact ourfriendly staff.
Yes, all of our apartments are fully furnished. Each bedroom includes a full-size bed with mattress, desk, desk chair, nightstand, and dresser. The furniture in the common spaces varies depending on the size of the apartment, but it can include a dining table and chairs, sofa, arm chair, and coffee table or ottoman.
When you sign your lease, you will pay a $60 application fee and a one-time community fee for unlimited use of our amenities throughout the year. After that, the only additional fee you will see is $54.00 annually for Conservice, our utility management company, which is billed in August.
Give us a call, stop by the office, or submit a service request online through our resident portal! Our awesome maintenance team prides themselves on quick, courteous service.
Of course! When you fill out your application, our team member will show you where to put this information. Simply write the name of your future roomie(s) in the designated spot, and we’ll make sure you are placed together.
If you don’t have a roommate, let us match you with one. When you fill out your lease agreement, you’ll also be given a resident profile card that includes a questionnaire about your lifestyle and preferences. We’ll use this to find you roommates with similar interests and hobbies. We take roommate matching very seriously and spend a lot of time making sure we find the right fit.
No, The Arch is leased on a first come, first serve basis. That’s one of the reasons it is so important to sign your lease early for the upcoming school year.
Yep! As long as you have discussed your guest’s stay with your roommates, you may have an overnight guest for up to three consecutive nights. Remember that guest parking is limited, so don’t forget to make sure they have the proper guest parking pass during their stay to prevent their car from being towed.
First of all, congrats! Unfortunately, the Arch does not allow residents out of their lease agreements due to graduation. However, we do allow residents to find someone to take over their lease. If you wish to re-let, please note that you are solely responsible for finding this replacement, and they need to complete a lease takeover before you are relieved of your financial responsibilities. Please contact the front desk for additional information.
Yes! When you move in, you will be asked to register your vehicle to receive a parking permit. Only vehicles with parking permits and guests with passes may use our parking lot.
Yes! Parking is free for all registered Arch residents.
Nope. Living at the Arch offers residents the freedom to come and go as they wish, though we do have time restrictions on some of our amenities. We simply ask tenants and their guests to behave in a mature, responsible manner towards their fellow residents. Remember, everyone is here to have an amazing living-learning experience. We also enforce designated quiet hours during the week as outlined in your lease.
Kind of. While they aren’t your traditional dormitory RAs, the Arch does have a group of awesome Community Assistants! These high-energy CAs live at the Arch and are available 24 hours a day to assist other residents. Most often, our CAs are students just like you who love helping out and hosting amazing social events on-site. Interested in working where you live? Stop by the front desk to get more information.
No, smoking is not allowed in apartments or at any of our community amenities. Breaking this rule can result in steep fines, so it’s best to steer clear. If you need to smoke, we ask that you do so in one of our designated smoking areas, and be sure to dispose of your cigarette butts properly.
We suggest you bring bedding for a full-sized bed, toiletries, dishes and cookware, and decorations to make your new room feel like home.
No guarantor? No problem. The Arch Denton offers Leap as an option. Leap is a quick and easy process that fills in for a guarantor or co-signer. Leap's application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Contact the office for more information.
Yes. This policy is for family occupants with one or more children under the age of 18 who are domiciled with (i) at least one parent, legal guardian, or another adult with legal custody of the children, or (ii) the designee of a parent, guardian, or other adult with legal custody, with written permission of such parent or other adult.
For family households with children, all household members 18 or older must (A) complete an application, and (B) sign the lease as a resident. For family households with children under 18, at least two people will be permitted to occupy a single bedroom. If a family household with children under the age of 18 requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis, depending on factors including but not limited to the size of the bedroom(s) and unit, age of the children, configuration of the unit, physical limitations of the property, and local occupancy codes.
If a child reaches 18 years of age during the term of the lease, the lease will be allowed to complete its term, but the renewal will only be offered in compliance with the occupancy policy as stated for those aged 18 and above. Children under 24 months of age at the time of lease signing will not be counted under the occupancy policy for purposes of maximum occupancy, but they will be counted for subsequent leases if they reach the age of 24 months during the term of the lease. The landlord reserves the right to lease any empty bedroom(s) in a unit.
Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.
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